Position Highlights:

• Position: Application Analyst II- Healthy Planet

• Location: Warrenville, IL 

• Full Time

• Hours: Monday-Friday 8am-430pm (hybrid)

• Nights, weekend, and holiday coverage as needed for on-call and other support activities

Job Summary:

As an Application Analyst II at Endeavor Health, you will be responsible for assisting in specific areas of IT including full life cycle management, from analysis and design to deployment and maintenance of technology solutions and platforms. In addition, you will contribute toward identifying opportunities with the goal of reducing manual efforts, supporting the growth of the organization, promoting patient and user experience, and helping create innovative solutions with operations. You will help foster strong working relationships with key stakeholders, promote the consistent use of available tools, techniques, workflows, and platforms, and perform administrative tasks as assigned.

To be successful in this role, you will be expected to remain updated on the latest solutions and technologies and advocate for the adoption of industry best practices.

What you will do:

• Design, document, implement and test software/application solutions. Act as the lead builder and often facilitate meetings with operations to communicate technical options that involve the use of Ambulatory and Population Health workflows, reporting tools, and decision support. Work closely with the Quality operational team, EDW, and Data Analytics teams to assist with innovative solutions for workflow issues and optimizations to improve quality of care for our patients while balancing regulatory requirements for documentation and reporting.

• Monitor and manage the timely resolution/closure of assigned tickets.

• Collaborate with vendors on issues/upgrades for assigned portfolio.

• Lead small to medium sized projects following PMO defined processes.

• Lead the development and maintenance of application documentation/build standards. Review and update Epic registries to stay aligned with organizational requirements, ensure downstream reporting is consuming the data accurately, and understand how registry data impacts workflows.

• Prepare reports and presentations on project/team activities and results as requested.

• Collaborate with stakeholders such as those within the Ambulatory, Quality, and Clinically Integrated Network operational areas to understand business requirements/priorities and translate/document them into build specifications.

• Recommend, contribute and lead process improvement efforts

• Serve as a resource for other team members including mentoring junior team members

What you will need:

• Education: High School diploma or equivalent

• Certification: Epic Care Ambulatory; Epic Healthy Planet (obtain within 90 days of hire)

• Experience: Three (3) or more years of experience relevant to assigned portfolio in a healthcare setting or related industries

• Unique or Preferred Skills:

• Able to communicate and translate complex technical terms into understandable simple terms for all customer groups.

• Must be able to work independently and in a team setting, possess excellent verbal, written, customer service and project management skills.

• Serves as key point person for technical and operation leadership for problem resolution and project management.

• Able to mentor and educate junior team members

• Utilizes effective analytical and troubleshooting skills with minimum assistance.

• Continually seeks to utilized technology to improve workflows/systems and procedures/procedures.

• Ability to resolve complex problems where precedent may not exist

• Embraces a culture of continuous improvement

• Excellent Microsoft Office skills

Benefits:

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, and Vision options

• Tuition Reimbursement

• Free Parking at designated locations

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.